Incomplete administrative records received through multiple channels.
Reduce the documentation burden without automating diagnosis.
Substi can assist administrative flows, filing, record preparation and procedure research, with restricted access and human approval for care decisions.
Operational pressure
Where capacity is lost today.
Care time absorbed by document search and filing.
Reports and forms that must follow precise structures.
Particularly sensitive access rights and confidentiality obligations.
Process map
A first perimeter that can be observed and measured.
01Administrative record processing
02Document filing
03Appointment preparation
04Report structuring
05Document follow-up
06Procedure research
07Administrative request routing
08Form preparation
Possible AI employees
Specialise by mission, not by generic persona.
- Administrative record processing
- Document filing
- Appointment preparation
- Report structuring
Illustrative workflow
- 01
Receive documents through authorised channels.
- 02
Attach documents to the correct record after the required identity check.
- 03
Compare present documents with the expected administrative list.
- 04
Flag missing items without clinical interpretation.
- 05
Prepare a sourced administrative summary for the authorised team.
- 06
Have any sensitive or ambiguous data approved.
- 07
File documents and log access according to the organisation’s policy.
Tools and integration
Use the most robust available connection.
- Case-management software and DMS
- Scheduling and appointment tools
- Authorised secure messaging
- Forms, portals and local software depending on scope
Human control
Exceptions remain explicit.
Access limited to data required for the mission · Traceability and retention configured with the organisation · No positioning as a medical diagnostic device · Approval by an authorised professional for any clinical or care decision
Economic indicators
Measure the process before claiming value.
- Complete administrative-record rate
- Appointment preparation time
- Filing time
- Missing-document follow-up volume
- Share of cases submitted for human review
Data and security
Configure the environment to the sensitivity of the sector.
Access limited to data required for the mission · Traceability and retention configured with the organisation · No positioning as a medical diagnostic device · Approval by an authorised professional for any clinical or care decision
Model selection, context size and infrastructure are adapted to the mission.
Illustrative use case, not a customer result
Healthcare and social care
Substi can assist administrative flows, filing, record preparation and procedure research, with restricted access and human approval for care decisions.
FAQ
Questions before scoping.
Does Substi make medical diagnoses?
No. The cases presented here are administrative and documentary. Any regulated medical functionality would require a specific scope, validation and regulatory framework.
Can it prepare a report?
It can structure a draft from authorised sources. The relevant professional reviews and approves the content before use.
How can access to records be limited?
Roles, sources, actions and retention are scoped with the organisation using the principle of least privilege.
Which role should work differently tomorrow?
Tell us about a function, a volume and the software involved. We will identify the first scope to turn into an AI employee.
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