Incomplete records circulating across several teams.
Prepare documentary controls without diluting accountability.
Substi can assemble documents, apply documented rules, prepare reconciliations and route exceptions to authorised teams in a governed environment.
Operational pressure
Where capacity is lost today.
Repetitive controls whose evidence must be retained.
Numerous exceptions slowing down standard processing.
Sensitive data split across DMS, CRM and specialist applications.
Process map
A first perimeter that can be observed and measured.
Possible AI employees
Specialise by mission, not by generic persona.
- Document collection
- Document reading and checking
- Reconciliation preparation
- Operational reporting
- 01
Receive the record through an authorised channel.
- 02
Identify expected documents for the record type.
- 03
Check presence, legibility, dates and reference consistency.
- 04
Compare information with authorised systems and current rules.
- 05
Prepare a sourced discrepancy list.
- 06
Hand exceptions or regulated decisions to an authorised employee.
- 07
Update record status after approval and retain the audit trail.
Tools and integration
Use the most robust available connection.
- DMS and document vaults
- CRM and case-management tools
- Accounting, reconciliation or reporting tools
- Secure messaging and authorised business applications
Human control
Exceptions remain explicit.
Least-privilege access · Separation by client, portfolio or entity · Logging of sources, controls and approvals · Regulated decisions and accountability retained by authorised people
Economic indicators
Measure the process before claiming value.
- First-pass complete-record rate
- Average processing time
- Exception volume
- Time spent on reconciliations
- Control traceability
Data and security
Configure the environment to the sensitivity of the sector.
Least-privilege access · Separation by client, portfolio or entity · Logging of sources, controls and approvals · Regulated decisions and accountability retained by authorised people
Model selection, context size and infrastructure are adapted to the mission.
Banking, insurance and financial services
Substi can assemble documents, apply documented rules, prepare reconciliations and route exceptions to authorised teams in a governed environment.
FAQ
Questions before scoping.
Does Substi make lending, underwriting or investment decisions?
This page does not present Substi as an autonomous regulated decision engine. It can prepare a record or checks; the decision remains within the organisation’s governance framework.
Can the information used be traced?
The architecture can retain consulted sources, applied rules, actions and approvals according to the defined retention policy.
Must data leave the organisation’s environment?
Deployment can be assessed in a private cloud, dedicated infrastructure or on premises. Any use of an external model must be explicitly scoped with authorised data.
Which role should work differently tomorrow?
Tell us about a function, a volume and the software involved. We will identify the first scope to turn into an AI employee.
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